Privacy Policy

 

  • Last updated: January 24, 2026

    Thinsane Asylum LLC (“we,” “us,” or “our”) is a game development studio based in the United States. This Privacy Policy explains how we collect, use, and protect your information when you use our games, related services, and interact with us, especially in compliance with the General Data Protection Regulation (GDPR) for EU residents.

    If you are an EU resident, you have specific rights regarding your personal data, which are outlined below.

    1. Information We Collect

    We collect the following types of information:

    a. Information You Provide Voluntarily

    • Email address (for support requests or communication)

    • Usernames, profile names (where applicable)

    • Messages, feedback, or other correspondence

    b. Information Collected Automatically

    • Device type, operating system, and hardware data

    • Gameplay data (e.g., progress, achievements, settings)

    • Crash reports, error logs, and system information

    c. Unreal Engine & Engine-Level Data

    Our games are built using Unreal Engine, and Epic Games may collect data such as crash reports, device information, and error diagnostics as part of engine functionality.

    This data is processed under Epic Games’ Privacy Policy:
    https://www.epicgames.com/site/en-US/privacy-policy

  • Under the GDPR, we rely on the following legal bases for processing your personal data:

    • Performance of a contract: We collect and process personal data to fulfill our agreement with you, including providing you with game functionality and support.

    • Legitimate interest: We process certain technical and gameplay data to improve game performance, fix bugs, and analyze user behavior. This is in our legitimate interest to ensure we provide the best possible gaming experience.

    • Consent: Where necessary, we may seek your explicit consent for data processing, particularly in the case of additional analytics, newsletters, or marketing communications.

  • As a resident of the European Union, you have certain rights under the GDPR. These rights include:

    • Right to access: You can request access to the personal data we hold about you.

    • Right to rectification: You can request corrections to any inaccurate personal data we hold about you.

    • Right to erasure (Right to be forgotten): You can request that we delete your personal data in certain circumstances.

    • Right to restriction of processing: You can request that we restrict processing of your personal data in certain cases.

    • Right to data portability: You can request a copy of your personal data in a structured, commonly used format to transfer to another service.

    • Right to object: You can object to processing of your personal data in certain circumstances (e.g., direct marketing).

    To exercise any of these rights, please contact us at Thikkikomori@thinsaneasylum.com. We will respond to your request in accordance with GDPR timelines.

  • We may share your data with the following parties:

    • Epic Games, for technical data and crash reports.

    • Digital storefronts, such as Steam and console platforms (PlayStation, Xbox, Nintendo), which process data in accordance with their own privacy policies.

    • Third-party service providers, such as cloud hosts, payment processors, and analytics providers.

    We ensure that all third-party partners comply with GDPR and have appropriate safeguards in place for your personal data.

  • As Thinsane Asylum LLC is based in the United States, any personal data we collect from EU residents will be transferred to and processed in the United States. We ensure that appropriate measures, such as Standard Contractual Clauses (SCCs), are in place to comply with GDPR’s requirements for international data transfers.

  • Our Services are not intended for children under the age of 13 (or under 16 for some EU jurisdictions). We do not knowingly collect or solicit personal information from children under 13 years old (or 16 in the EU). If we discover that we have collected personal data from a child, we will delete such data as quickly as possible.

  • By using our game or website, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with our data practices, please do not use our Services.

  • We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, alteration, or destruction. However, please note that no method of data transmission over the Internet or electronic storage is completely secure.

  • We may update this Privacy Policy from time to time. Any changes will be posted with an updated "Last Updated" date at the top of the page. If there are significant changes, we will notify you directly or provide prominent notice through our Services.

  • Information We Collect

    We collect the following types of information when you interact with us:

    1. Information You Provide Voluntarily

      • Email Address: When you contact us for support or inquiries, we collect your email address and any information you provide in the message (e.g., your name, game-related issues, feedback).

      This data is used solely to respond to your support request and improve our services.

    Data Sharing and Disclosure

    We do not share or sell your personal data. Any personal data we collect (e.g., email addresses for support purposes) will not be shared with third parties except as necessary to provide customer support or comply with legal obligations.

    For US Residents

    Since we collect your email address when you reach out for support, we follow applicable privacy laws, including the CCPA, to ensure your rights regarding access and deletion of data.

    Your Consent

    By contacting us via email, you consent to the collection and use of your personal data as described in this policy for the purpose of responding to your inquiry.

    Data Security

    We implement appropriate technical and organizational measures to protect the personal data you provide when contacting us. However, please note that no method of data transmission over the Internet or electronic storage is completely secure.

  • If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

    Thinsane Asylum LLC
    Email: Thikkikomori@thinsaneasylum.com
    Location: Wyoming, United States